{"id":504,"date":"2018-09-11T10:40:43","date_gmt":"2018-09-11T10:40:43","guid":{"rendered":"http:\/\/reinodeleon.com\/?page_id=504"},"modified":"2026-01-12T17:00:39","modified_gmt":"2026-01-12T16:00:39","slug":"deliveries-and-returns","status":"publish","type":"page","link":"https:\/\/www.reinodeleon.com\/en\/deliveries-and-returns\/","title":{"rendered":"Deliveries and returns"},"content":{"rendered":"

FREE DELIVERY for orders over \u20ac70 (incl. VAT) <\/strong><\/p>\n

Reino de Le\u00f3n <\/strong>offers free delivery to all orders over \u20ac70 (inc. VAT) in mainland Spain. For delivery rates to the Canary Islands, Balearic Islands, Ceuta, Melilla and International shipping, please call us at 987 132 942.<\/p>\n\n\n\n\n\n
Zone<\/em><\/td>\nUnder \u20ac70<\/em><\/td>\nOver \u20ac70<\/em><\/td>\n<\/tr>\n
Mainland Spain<\/strong><\/td>\n\u20ac9.95<\/strong><\/td>\nFREE DELIVERY!<\/strong><\/td>\n<\/tr>\n
Canarias, Ceuta y Melilla<\/strong><\/td>\n\u20ac25<\/strong><\/td>\n\u20ac25<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Shipping Method<\/b><\/b><\/p>\n

Shipping with Integra2 Refrigerated:<\/b><\/b><\/p>\n

We trust the best\u2014Integra2 handles the delivery of all Reino de Le\u00f3n orders. Orders are delivered through their service on business days (Monday to Friday) between 9:00 AM and 6:00 PM (no deliveries on Saturdays).<\/p>\n

Product Availability<\/b><\/b><\/p>\n

Delivery in 24h-48h:<\/b><\/span> The estimated shipping time is between 24-48 business hours from the package\u2019s departure. However, this may be extended due to external factors such as absence at the delivery address, strikes, etc.<\/p>\n

Check Availability:<\/b><\/span> If you see this message on our website, it\u2019s best to email us or contact us by phone at +34 987 132 942.<\/p>\n

Shipping to the Canary Islands, Ceuta, and Melilla<\/b><\/b><\/p>\n

For shipments to the Canary Islands, Ceuta, and Melilla, any additional costs related to customs clearance, local taxes, or other fees will be the customer\u2019s responsibility. These charges are not included in the product price or shipping fees and must be paid upon delivery.<\/p>\n

If you have any questions about these costs, we recommend checking with your local customs authority before making a purchase.<\/p>\n

RETURNS<\/strong><\/p>\n

Return of Products and Statutory Cancellation Right.<\/strong><\/p>\n\n\n\n\n\n\n
Days after Delivery<\/strong><\/td>\nEligible Items<\/strong><\/td>\nProceso de devoluci\u00f3n<\/strong><\/td>\n<\/tr>\n
Within 14 days<\/strong><\/td>\nUnopened products, sealed and with their original packaging.<\/td>\n\u00b7Contact Reino de Le\u00f3n<\/strong>\u00a0for authorisationto return products.\u00b7<\/td>\n<\/tr>\n
After 14 days<\/strong><\/td>\nUnopened products, sealed and with their original packaging.<\/td>\n\u00b7Contact Reino de Le\u00f3n<\/strong>\u00a0for authorisationto return products.<\/td>\n<\/tr>\n
Exceptions:<\/em>\u00a0Reino de Le\u00f3n<\/strong> reserves the right to refuse the return of certain products due to their characteristics.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Damaged Products<\/strong><\/p>\n

When you receive your order, please make sure the delivered products are correct and in perfect condition. Do not hesitate to ask the courier to wait while you revise your delivery.<\/p>\n

If there is any damaged, broken or spilt product you will need to write down a complaint in the delivery note. Sign for the delivery but do not open the damaged products. Contact Reino de Le\u00f3n to inform us of the situation so we can proceed and solve the problem.<\/p>\n

RIGHT TO REFUSE SERVICE<\/strong><\/p>\n

Reino de Le\u00f3n<\/strong> reserves the right to refuse processing an order, even when payment has gone through, and will refund the full amount for the product or products purchased.<\/p>\n

RETURNS PROCESS<\/strong><\/p>\n

    \n
  1. Contact us at 987 132 942:<\/li>\n
  2. Order No.<\/li>\n<\/ol>\n

    We advise you to provide us with the most comprehensive information so we can organise the return of the goods as soon as possible.<\/p>","protected":false},"excerpt":{"rendered":"

    FREE DELIVERY for orders over \u20ac70 (incl. VAT) Reino de Le\u00f3n offers free delivery to all orders over \u20ac70 (inc. VAT) in mainland Spain. For delivery rates to the Canary…<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-504","page","type-page","status-publish"],"yoast_head":"\nDeliveries and returns - Reino de Le\u00f3n<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.reinodeleon.com\/en\/deliveries-and-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Deliveries and returns - Reino de Le\u00f3n\" \/>\n<meta property=\"og:description\" content=\"FREE DELIVERY for orders over \u20ac70 (incl. 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