FREE DELIVERY for orders over €60 (incl. VAT)
Reino de León offers free delivery to all orders over €60 (inc. VAT) in mainland Spain. For delivery rates to the Canary Islands, Balearic Islands, Ceuta, Melilla and International shipping, please call us at 987 132 942.
| Zone | Under €60 | Over €60 |
| Mainland Spain | €6.95 | FREE DELIVERY! |
Delivery options available:
– FLR Courier: we only trust the best courier company, that’s why FLR delivers all our orders. Their delivery times are 9:00-17:00, Monday to Friday.
Product Availability
– Next-day delivery: products on our website which are elegible for next-day delivery are marked accordingly. Please, bear in mind that your order must be placed before 16:30 so it can be processed that same day.
Check availability: if you come across this message on our website, please email us or call us at 987 132 942.
RETURNS
Return of Products and Statutory Cancellation Right.
| Days after Delivery | Eligible Items | Proceso de devolución |
| Within 14 days | Unopened products, sealed and with their original packaging. | ·Contact Reino de León for authorisation
to return products. ·Send products back to Reino de León ·Full money refund. |
| After 14 days | Unopened products, sealed and with their original packaging. | ·Contact Reino de León for authorisation
to return products. ·Send products back to Reino de León ·No money refund. Credit balance for next purchase. |
| Exceptions: Reino de León reserves the right to refuse the return of certain products due to their characteristics. | ||
Damaged Products
When you receive your order, please make sure the delivered products are correct and in perfect condition. Do not hesitate to ask the courier to wait while you revise your delivery.
If there is any damaged, broken or spilt product you will need to write down a complaint in the delivery note. Sign for the delivery but do not open the damaged products. Contact Reino de León to inform us of the situation so we can proceed and solve the problem.
Reino de León Warranty
Reino de León offers a 1-year warranty with all its products (except in those with a shorter warranty period specified by their manufacturer) During this time any manifacturing defect will be repaired or replaced by Reino de León.
RIGHT TO REFUSE SERVICE
Reino de León reserves the right to refuse processing an order, even when payment has gone through, and will refund the full amount for the product or products purchased.
RETURNS PROCESS
- Contact us at 987 132 942:
- Order No.
We advise you to provide us with the most comprehensive information so we can organise the return of the goods as soon as possible.